Privacy Policy

Welcome to Connectiviti (“we,” “our,” or “us”). Protecting your privacy and ensuring the confidentiality of your personal information is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with applicable privacy laws, including the Quebec Privacy Act (Loi sur la protection des renseignements personnels dans le secteur privé) and the Personal Information Protection and Electronic Documents Act (PIPEDA).

 

Introduction

By using our services, you agree to the terms of this Privacy Policy.

 

  1. Information We Collect

We collect the following types of information:

 

1.1 Personal Information:

  • Name
  • Contact information (e.g., email address, phone number, mailing address)
  • Payment information (e.g., credit card details) when you make a purchase
  • Any other information you provide to us directly

 

1.2 Non-Personal Information:

  • IP address
  • Browser type
  • Device type and operating system
  • Usage data, including pages visited and interactions with our services

 

1.3 Cookies and Similar Technologies: We use cookies and similar technologies to improve user experience, analyze website performance, and support marketing efforts. You can manage your cookie preferences through your browser settings.

 

  1. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and improve our services
  • To process transactions and send confirmations
  • To respond to inquiries and provide customer support
  • To send marketing communications, if you have provided consent
  • To analyze usage trends and personalize your experience
  • To comply with legal obligations and enforce our Terms of Service

 

  1. Disclosure of Your Information

We do not sell your personal information. However, we may share your information in the following circumstances:

  • With Service Providers: Third-party vendors who perform services on our behalf, such as payment processors or hosting providers.
  • For Legal Compliance: If required by law, regulation, or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

 

  1. Consent

We collect, use, and disclose your personal information with your consent, except where otherwise permitted or required by law. You may withdraw your consent at any time, subject to legal and contractual restrictions. To withdraw consent, contact us at [Insert Contact Email].

 

  1. Retention of Information

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. When no longer required, we securely delete or anonymize the information.

 

  1. Your Rights

Under applicable privacy laws, you have the following rights:

  • Access: Request a copy of your personal information.
  • Correction: Request corrections to any inaccurate or incomplete information.
  • Erasure: Request the deletion of your personal information, subject to legal or contractual obligations.
  • Data Portability: Request a portable copy of your information, where applicable.
  • Withdraw Consent: Withdraw your consent to certain uses of your information.

 

To exercise these rights, contact us at support@connectiviti.com.

 

  1. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, or misuse. Despite our efforts, no security measures are entirely foolproof, and we cannot guarantee the absolute security of your information.

 

  1. Cross-Border Data Transfers

Your information may be processed and stored in jurisdictions outside of Quebec or Canada. These jurisdictions may have different privacy laws. By using our services, you consent to the transfer of your information to these jurisdictions.

 

  1. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this document. If significant changes are made, we will provide notice through our website or other communication methods.

  1. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your information, please contact us at:

 

 

Connectiviti
email: support@connectiviti.com

Montreal, Quebec, Canada